Copyright, usage and legal information

Shipping and Returns

Shipping

With the exception of framed or mounted prints they will be shipped rolled in cardboard postal tubes for thier protection. Products are normally shipped within 14 days, and are printed to order. Please allow longer in periods of peak demand such as holidays and christmas. Products are normally shipped via Royal Mail or Parcel Force. If you have any special requirements regarding shipping please contact us prior to ordering we will try and help. 

Returns

Under the distance selling regulations you are entitled as a consumer to a 7 day cooling off period. During this time you may return your goods to us for a full refund. Goods should be returned in the original packaging and in the same condition in which they were recieved. Damages must be reported immediately. Goods returned to damaged without first contacting us may not be refunded. 

Privacy Notice

This privacy policy sets out how Dartmoor 20 uses and protects any information that you give Dartmoor 20 when you use this website.
Dartmoor 20 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Dartmoor 20 may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 1st 2011.
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather We require this information to process and deliver your order, understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Order processing and delivery
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We do not collect any financial information on this site including credit or debit card numbers. All payment are processed through a third party on a secure server. Your address and contact information is held separate to the payment details. Dartmoor 20 is not shown or able to access your payment information. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties you may find interesting if you tell us that you wish this to happen. You can view the personal information that we store about you by logging into your account. Alternatively contact us in writting with your request.

Conditions of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dartmoor 20 relationship with you in relation to this website.
The term Dartmoor 20 or us or we refers to the owner of the website. term  "you"  refers to the user or viewer of our website.
The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Dartmoor 20 prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales

Copyright

This website, photographs, images, digital files and content in any form is copyright of the photographer
© Brian Northmore. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited.
You may not, except with our express written permission, distribute or exploit the content. Nor may you transmit it or store it any other website or other form of electronic retrieval system.

Quality

All of our prints are produced to the highest standards, to ensure this happens we:

  • Print all images to order
  • Print all images on traditional photographic paper. As such they have the same colour fast properties as traditional photographs; because they are! This also means our monochrome images do not suffer from the same colour shift problems experienced with ink jet printing.
  • Each print is inspected by hand
  • We take care to ensure that all products are package securely and will reach you in A1 condition!
  • Please Note:

Colour may vary slightly from what is seen on your monitor. This is not a fault with the printing process, but means that your monitor setup does not exactly match ours. In normal circumstances this is not a problem and the slight variation will not affect your enjoyment of the print. If you have any questions please contact us via the contact page. 

Payment

We currently only accept payment through Paypal. If you have a Paypal account you can use this to transfer funds. If you do not have an account you can use your credit or debit card in the normal way.
If you wish to purchase a print but would like to pay by another form of payment please use the contact us.